Hair Rebonding @ Hair Sense Gallery Hairdressing (Far East Plaza)

I have purchased a groupon voucher a month ago for hair rebonding at Hair Sense Gallery Hairdressing.

My hair was in a bad shape even though I have just rebonded it in January 2012 and I have been wanting to rebond it again. Search on the web and I do see quite a few good comment for this salon and so I didn't hesitate and bought the voucher. Okok... I know.. I cheap po... It was only $75 for hair rebonding with hair cut. I can't resist such good deal or can I?

Let's talk about the shop. The shop has relocated from level 2 to level 4. I really had a hard time looking for it. It was at the back row of all the shops. The shop is quite small or maybe coz there is juz too many ppl in there. It is the most packed hair salon in far east on that day!

My appointment was at 1pm but I was informed that I will need to wait as there is no one ready to serve me now. I left my number and went for a walk. Guess when did I finally manage to get a seat in there? 4PM!!! I actually have to wait 3 hrs and this is when I have already make an appointment! A totally disappointment!

There were like 4 staff in the shop but they seated 8 customers at a time. At every one time, there are at least 8 customers half done with their hair. Not to mention they had another 1 or 2 customers seated at a corner sometime with their hair wet or with chemical on. 

Totally time taken for my hair to get rebonded is around 4 hrs. I could have got it done in 3 hrs if they have not decide to leave me half done coz there is this lady (director of who know what company) came in and they decide to serve her first. Good service for her. Drink was served. No need to q. Still got time to chit chat a bit with her. Hello??!!! I am a paying customer too. I didn't even get a glass of plain water.

End result. I have to say the hair looks not bad after the re-bonding session. For $75, it's really quite a good deal. However, combine with the service and experience provided, I do not think I will want to go back again even if it's just $75. To me, good service is as important as good result.